Find fast answers to our most frequently asked questions
- Who is Chain Reaction Cycles?
Chain Reaction Cycles are the World’s largest online bicycle retailer. Bunny hop over to our About Us page for more info.
Continue reading → - Is Markel a financially sound company?
Yes. Markel is an “A” rated insurer by A. M Best Services, Inc.
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Markel Bicycle Insurance is dedicated to providing competitive rates and superior service, and committed to standing behind you in the unfortunate event of an accident or theft.
Markel bicycle insurance policies are provided by Markel American Insurance Company is a subsidiary of Markel Corporation of Richmond, VA. - Can I see a sample policy?
A sample policy can be found here. In it you will find the detail around what’s covered, limits to coverage and exclusions. If you still have questions about the policy coverage please contact us at (+1) 805 456 4999. We’re always happy to talk bikes, riding and insurance.
Continue reading → - Will you mail me an invoice every month if I choose monthly payments?
To make the admin as easy as possible for you, all monthly payments are done via auto pay. So no need for invoicing on monthly payments.
Continue reading → - How do I make changes like add a bike to my policy?
We’re here to make your insurance process easy so just call us on (+1) 805 456 4999 and we’ll do everything for you. Easy.
Continue reading → - Do you offer liability coverage?
We have all kinds of options for you to choose from when it comes to third party liability coverage. If you selected this optional coverage, we will cover third party liability caused when riding your bicycle, up to the limit you selected. This includes your liability for the unthinkable, like the injuries caused if you accidentally hit a pedestrian or if you scratch the side panel of a shiny Porsche.
Continue reading → - Do you cover my medical expenses if I get hurt in a cycling accident?
We have great optional medical coverage available. If you opted for this coverage and you are injured while you were riding your insured bike, we will cover some of your medical bills up the limit you selected.
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Have a question about bicycle insurance?
We're always happy to answer any questions you have. Call or drop us an email: